Shipping Policy

At Happy Tails Boutique, we strive to provide efficient and reliable shipping options for all our customers. We offer the following shipping methods:

1. Standard Shipping: Orders are typically processed within 1-3 business days and shipped via standard ground shipping. Delivery times vary depending on your location but usually range from 5-7 business days.

2. International Shipping: We also offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Customs duties and taxes may apply and are the responsibility of the recipient.

Shipping Rates

Shipping rates are calculated based on the weight of your order, the shipping method selected, and your location. You can view the shipping costs for your order during the checkout process before finalizing your purchase. We occasionally offer free shipping promotions, so be sure to check our website or sign up for our newsletter for updates on special offers.

Order Processing

Orders are processed and shipped Monday through Friday, excluding holidays. Once your order has been processed, you will receive a confirmation email with tracking information. Please allow up to 24 to 48 hours for tracking information to become available.

Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Simply enter the tracking number on our website or the carrier's website to view the current status and estimated delivery date of your package.

Shipping Restrictions

Please note that certain products may be subject to shipping restrictions or regulations based on their size, weight, or contents. We are unable to ship hazardous materials or restricted items internationally. If you have any questions about shipping restrictions, please contact our customer service team for assistance.

Address Accuracy

It is the customer's responsibility to ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. Please double-check your shipping information before finalizing your order.

Delivery Issues

In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our customer service team is here to help and can be reached via email at nobo.webmanager@gmail.com.